Refund policy
Overview
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free refund process.
Refund Timeframe
You have 30 days from the date of delivery to request a refund. Refunds are processed within5-7 business days after we receive your returned item.
Refund Conditions
To be eligible for a refund, items must be:
- In original condition
- Unworn and unwashed
- With original tags attached
- In original packaging
How to Request a Refund
To request a refund:
- Contact our customer service team
- Provide your order number
- Explain the reason for return
- We'll provide a return shipping label
- Pack items securely and ship back
Exceptions
The following items are not eligible for refunds:
- Personalized or custom items
- Gift cards
- Final sale items
- Items damaged by misuse